The human resource information system (HRIS) is ―the composite of
databases, computer applications, and hardware and software necessary to
collect/record, store, manage, deliver, present, and manipulate data for
human resources‖ (Broderick and Boudreau, 1992). A survey conducted in
1998 (Ball, 2001) showed that 60 percent of Fortune 500 companies use the
HRIS to support daily human resource management (HRM) operations.
The last decade has seen a significant increase in the number of
organisations gathering, storing and analysing human resources data using
Human Resource Information Systems (HRIS) (Ball, 2001; Barron et al.,
2004; Hussain et al., 2007; Ngai et al., 2006). Strategic value can be derived
using HRIS tools that assist decision-making concerning vital HR functions
(Farndale et al., 2010; Troshani et al., 2011). HRIS gave the information
needed the strategic planners to forecast future workforce demand and
supply. Human Resource Planning is the procedure used to tie human
resource issues to the organization's business needs.
Human Resource Information Systems (HRIS) have become one of the most
important tools for many businesses. HRIS is advancing to become its own
information technology (IT) field. With HRIS, the administrative efficiency
maintains faster information processing, improved employee communications,
and greater information accuracy (Overman, 1992; Beadless, et al., 2005),
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lower HR costs and overall HR productivity improvements (Beadles et al.,
2005;Dery et al., 2009; Wiblen et al., 2010; Troshani et al., 2011).
As valuable as HR planning is, many companies ignore this opportunity.
Human resource planning links people management to the organization‘s
mission, vision, goals and objectives, as well as its strategic plan and
budgetary resources. A critical component of an effective HR plan is the
method of forecasting.
HRIS offer an alternative channel of communication
with employees and line managers by carrying organisation wide news stories
and highlighting policy changes. As for employee and manager, self-service
one of the fastest growing trends in the delivery of HR information is
employee self – service.
HRIS applications help employees to access and maintain HR information
about them. Human resource information (HRIS) is a system that help an
organization acquire, store, manipulate, analyses, retrieve, and distribute
information about an organization‘s human resources (Tannenbaum,1990).
Human Resource Information Systems (HRIS) is a process that utilizes the
information technology for the effective management of human resource
functions and applications. Actually HRIS is directed towards the HR
department itself (Ruel, Bondarouk & Looise, 2004), but the use of HRIS can
provide a number of benefits not only to the HR function, but also line
managers, and the wider organization (Parry, 2009).
This current research study is an attempt to create a framework for the
study of the effectiveness of the applications of HRIS .The Objective of study
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are to study the Effectiveness of HRIS Recruitment application in the
organisation, to explore the contribution of Human Resource Information
System in Human Resource Planning and to study the use of Human
Resource Information System in corporate communication.
The Research problem understood were, HRIS does not play a significant role
in Macleod‘s Pharmaceutical HR planning department to manage their
employees fairly, equally and transparently. How does HRIS contribute to HR
planning? Do the available HRIS functionalities adequately support
organisational HR planning efficiency and effectiveness? This dissection is to
investigate the contribution of HRIS to human resources planning through
forecasting supply of human resource , training and development subsystems
to reveal the strength of HRIS as a management information system and as a
decision support system as against a mere transaction processing system.
The current study research question were - How effective and efficiently does
the HRIS recruiting application in the organisational planning? How effective
and efficiently does the Human Resource Planning HRIS recruiting application
in the organisational planning.
This study would guide future HRIS users to make optimum use of HRIS
functionalities in HR planning rather than employing it only for administrative
works.
The Study framework consists of 3 sub systems of HRD: HRIS
recruitment, HRIS Human Resource Planning and HRIS Corporate
Communication. HRIS recruiting subsystem represents the functionalities of
HRIS job analysis and inventory control. HRIS labour Forecasting and
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Succession planning contributed by HRP system. HR – Employee relation
and Employee – Management relation represent Corporate Communication
Application.
A case study of Macleods Pharmaceuticals Ltd. was used for this study
purpose The data of 100 respondents were collected. Research strategies
developed to plan and answer the research questions. Sampling method used
is quota sampling, which was divided into 3 subset viz HRD, IT specialist
coordinating HRIS and Employees using HRIS. Data collected through the
questionnaire provided standard data allowing easy comparison. The facts
generated from the HR and the employees through field visits to Macleod‘s
pharmaceutical Ltd. HRIS through questionnaire, which was designed base
on many variables. Hypotheses were generated for future research. From the
following statements
1. Use of HRIS job analysis process in an organisation improves the efficiency
and effectiveness of HR planning.
2. The greater utilisation of HRIS Forecasting Demand and Supply analysis in
an organisation increases the efficiency and effectiveness of HR planning.
3. Succession planning of HRIS increases the efficiency and effectiveness of
HR planning of an organisation.
4. HRIS implementation is a factor for effective communication in the
organisation
Questionnaire, designed using the likert scale method was e-mailed to the
senior HR executives and the employees of the organisation who deals daily
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with HRIS to get their views. The questionnaire was based on three main
sections; namely HRIS role in Human Resource Planning Forecasting
demand and supply, HRIS role in Recruitment - Job Analysis and
Communication - HR distance and isolation from the employees. HRIS
vendor‘s web sites used to find out the correct HRIS users, HRIS features,
and cost. Journal articles and references used to find out information on
previous research work relevant to Information system, HRM, HR planning
and HRIS Survey reports by Chartered Institute of Personnel and
Development were also used for reference. HRIS role identified from three
sub systems: HRIS recruiting subsystem, HRIS Human Resource Planning
subsystem, and HRIS Communication. From these three sub systems,
mediate variables identified considering available HRIS features. Data
requirements table were made, variable analysis code were formed which
comprise of the Principle code JA – job analysis, LD- Labor Demand, SPSuccession
planning.
HRIS job analysis process efficiency and effectiveness measured using three
factors JA1, JA2 AND JA3.
HRIS E- recruitment efficiency and effectiveness measured using three
factors ER1, ER2, ER3.
HRIS labour demand and supply analysis process effectiveness was
measured using six factors namely LS1, LS2, LS3, LD1, LD2, LD3, SP1, SP2.
HRIS communication analysis effectiveness measured using three CO1, CO2,
and CO3 factors.
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Data analysis was done using Minitab 17, a statistical tool. A single sample ttest
was conducted using a hypothesized mean value of the variables. JA1
represent - HRIS identifies unfilled positions accurately. The most favorable
answer was agreed with 45% of the total respondent for JA1. JA2 represent -
HRIS analyses each job description and its job specification. The most
favorable answer was neither agrees nor disagreed with 35% of the total
respondent for JA2. JA3 represent - HRIS evaluates the recruiting processes
effectively. The most favorable answer was strongly agreed with 48% of the
total respondent for JA3. ER1 represent- HRIS leverages employee‘s talent in
the right place at right time. The most favorable answer was strongly agreed
with 46% of the total respondent for ER1. ER2 represent HRIS help to reduce
costs. The most favorable answer was strongly agreed with 46% of the total
respondent for ER2 .ER3 represent - HRIS eliminates unsuitable applicants
early and focus on promising candidates. The most favorable answer was
strongly agreed with 40% of the total respondent for ER3.The most favorable
answer was strongly agreed with 59% of the total respondent for LS1 which
represent HRIS forecasts supply of human resource. LS2 represent HRIS
estimates future human resources requirement of the organization. The most
favorable answer was strongly agreed with 32% of the total respondent for
LS2. The most favorable answer for LS3 which represent HRIS ensures
organization has right kind and numbers of employees at right place at
right time( EMPLOYEE PLACEMENT ) was strongly agreed with 27% of the
total respondent. The most favorable answer was strongly agreed with 48% of
the total respondent for LD1 HRIS manages internal information within the
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organisation.LD2 represent HRIS manages external information outside the
organization. The most favorable answer was strongly agreed with 32% of the
total respondent for LD2. The most favorable answer was agreed with 49% of
the total respondent. SP1 represent HRIS identifies a logical progression
path and the steps required for advancements. The most favorable answer
was agreed with 53% of the total respondent for SP1. SP2 represent - Future
supply and demand of labor can be forecast using What-If analysis
function of HRIS. The most favorable answer was agreed with 51% of the
total respondent for SP2. CO2 represent - HRIS create platform for Open
Communication. The most favorable answer was agreed with 51% of the total
respondent for CO2.
This reduced data was further analyzed by applying t- test. Above graphical
analysis aim was to compare the sample mean with the hypothesized mean
for probability estimation, that the sample mean is different by chance or
random occurrence. Summary tables show the means and grand means of
five factors those were helpful to explain the direction and extent of difference
of perceptions of managers/employees in the organization.
Research findings clearly show that HR executives are well aware that they
can increase the efficiency of HR planning through HRIS, saving time and
cost. However, findings do not support the premise that HRIS increases the
efficiency of HR planning other than in functional work such as job analysis.
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Organizations should identify the strategic value and competitive advantage
that they can gain through HRIS in HR planning. Strategic planning linked with
the HRIS can make the organization efficient for merger, acquisition and
takeover.
Corporate Communication through HRIS could build up strong organization
culture, which has been least bother in the organization. Human Resource
Information System will help the organization in building corporate image.
HRIS role can be studied in any of the sector as human resources are assets
of the organizations irrespective of the sector. Consequently, same research
can be conducted in future to know whether HRIS is improving with changing
time or not.
The foremost research limitation is on the subject of the industry perspective.
The research study was restricted to those respondents who wish to respond
to the questionnaire; therefore future research might focus on a generously
proportioned sample of respondents, in order to validate the results of the
study.
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